Welcome to Anzhap.com, a premium offering from KAGUYASU PTY LTD, where excellence in office furniture meets exceptional service. At Anzhap.com, we are committed to delivering not just furniture, but solutions that elevate your workspace with style, comfort, and functionality. Our carefully curated selection of ergonomic chairs, modern desks, and essential office products are designed to meet both your professional needs and aesthetic tastes. As you explore our terms and services, we assure you of our unwavering commitment to quality and customer satisfaction. Trust ANZHAP to be your partner in creating an office space that is efficient and reflects your professional values.
The following terms and conditions govern the use of products and services offered through the ANZHAP website, operated by KAGUYASU PTY LTD, as well as via telephone and services provided through our agents. Please note that customer information will be managed in accordance with our privacy policy.
By using our Services, you confirm that you are at least the legal age of majority in your state or territory of residence, and you have authorised any minor dependents under your care to access and use the Services on devices you own, manage, or provide.
access our Services—including browsing our online store or making a purchase—you may be required to submit certain information, such as your email address, billing and shipping details, and payment information. You agree that all information you provide is accurate, current, and complete, and that you have the legal authority to share it.
You are fully responsible for maintaining the confidentiality of your account details and for all activity that occurs under your account. Accounts may not be transferred, sold, or assigned to another individual or party.
We strive to ensure that our product listings and service descriptions on the website are accurate and up to date. However, please be aware that actual product colours and appearances may vary depending on your device type, screen settings, or display configuration.
We do not guarantee that the products or services you receive will look exactly as displayed online or fully meet your expectations.
Product descriptions, specifications, and availability may change at any time without prior notice. We also reserve the right to discontinue products or limit the sale of any items to individuals, regions, or jurisdictions at our sole discretion.
When you place an order, it is considered an offer to purchase. Anzhap reserves the right to accept or decline any order at its discretion. Your order will only be confirmed once payment has been successfully received and we have formally accepted your order.
Please double-check your order before submitting, as cancellations may not be possible once your order is processed and confirmed. If we are unable to accept, modify, or need to cancel your order, we will make every reasonable effort to contact you using the email, billing address, or phone number provided at the time of purchase.
All purchases are subject to our Refund Policy, which outlines the conditions for returns and exchanges.
By placing an order, you confirm that it is for personal or household use only and not for resale or commercial export.
Prices, discounts, and promotional offers may change at any time without prior notice. The price charged for a product or service will be the price in effect at the time your order is placed and will be confirmed in your order confirmation email. Unless explicitly stated otherwise, all prices are listed in Australian Dollars (AUD) and include Goods and Services Tax (GST). Prices shown do not include shipping, handling, customs duties, or import taxes, which will be added at checkout.
Prices displayed in our online store may vary from those in physical locations or third-party platforms. We may occasionally offer promotions or discounts, which will be subject to separate terms and conditions. In the event of a conflict between promotional terms and these Terms, the promotional terms will apply.
You agree to provide accurate, complete, and up-to-date purchase, payment, and account information for all transactions made through our store. You are responsible for promptly updating this information—such as email address, credit card details, and expiry dates—so we can complete your transactions and contact you if necessary.
You confirm and warrant that:
(i) the payment details you provide are true and accurate;
(ii) you are authorised to use the payment method provided;
(iii) your payment provider will approve the charges; and
(iv) you agree to pay all charges incurred at the prices listed, including applicable taxes, shipping, and handling fees.
We are not responsible for any delays in shipping or delivery. All delivery times provided are estimates only and are not guaranteed. We are not liable for delays caused by shipping carriers, customs, or events beyond our control. Once an item is handed over to the shipping carrier, ownership and risk of loss transfer to you.
All content on our Services—including trademarks, brand names, text, images, graphics, product reviews, videos, audio, and the overall design and arrangement—is the property of Anzhap, its affiliates, or its licensors. These are protected by Australian and international laws governing patents, copyrights, and other intellectual property rights.
These Terms allow you to use our Services solely for personal, non-commercial purposes. You may not copy, modify, distribute, reproduce, republish, display, or transmit any content from the Services without prior written permission. Unless explicitly stated, nothing in these Terms shall be interpreted as granting you any license or right to use the intellectual property of Anzhap or any third party. Unauthorised use may violate intellectual property laws. All rights not expressly granted are reserved by Anzhap.
The names, logos, product and service names, designs, and slogans used by Anzhap are trademarks of Anzhap, its affiliates, or its licensors. You may not use these without prior written consent. Any other names, logos, and marks on the Services are the property of their respective owners.
As part of the Services, you may gain access to certain customer tools provided by third parties. We do not monitor, control, or influence these tools in any way.
You acknowledge and agree that such third-party tools are provided "as is" and "as available," without any warranties, guarantees, or endorsements from us. We disclaim all liability arising from your use of these optional third-party tools.
Your use of any optional tools offered on the site is entirely at your own risk. You should carefully review and agree to the terms and conditions imposed by the relevant third-party providers before using these tools.
In the future, we may introduce additional features, tools, or resources as part of the Services, which will also be governed by these Terms of Service.
The Services may include content and links to websites operated or provided by third parties, including embedded third-party functionalities. We do not review, endorse, or guarantee the accuracy of any third-party content or websites you choose to visit.
If you leave our Services to access third-party websites or materials, you do so at your own risk. We are not responsible for any damages or losses resulting from your use of third-party sites or your purchase/use of products, services, or content from those sites.
Please carefully read and understand the third party’s policies and terms before engaging in any transactions. Any complaints or questions related to third-party products or services should be directed to the relevant third party.
All personal information collected through the Services is governed by our Privacy Policy. We collect, use, and manage your personal data in compliance with our Privacy Policy and the Australian Privacy Act 1988 (Cth). By using the Services, you confirm that you have read and agree to our Privacy Policy.
Information you provide may be transmitted to and stored by third parties, which may be located outside your country of residence, to facilitate service delivery. Please refer to our Privacy Policy for detailed information on how we and our partners handle your personal data.
When you submit, upload, post, email, or otherwise provide any ideas, suggestions, feedback, reviews, proposals, plans, or other content (collectively referred to as “Feedback”), you grant us a perpetual, worldwide, sublicensable, royalty-free license to use, reproduce, modify, publish, distribute, and display such Feedback in any form or medium for any purpose, including commercial uses. This license allows us to operate, provide, evaluate, improve, and promote the Services and to fulfill our rights and obligations under these Terms of Service.
You represent and warrant that:
(i) you own or have all necessary rights to the Feedback;
(ii) you have disclosed any compensation or incentives received related to your Feedback;
(iii) your Feedback complies with these Terms.
We are under no obligation to:
(1) keep your Feedback confidential;
(2) pay you for your Feedback;
(3) respond to your Feedback.
While we may monitor, edit, or remove Feedback that we deem, at our sole discretion, to be unlawful, offensive, threatening, defamatory, pornographic, obscene, objectionable, or in violation of intellectual property rights or these Terms, we are not required to do so.
You agree that your Feedback will not infringe on any third-party rights, including copyrights, trademarks, privacy, personality, or other proprietary rights. Furthermore, your Feedback must not contain libelous, unlawful, abusive, obscene content, or any malicious software such as viruses or malware that could disrupt the Services or related websites. You must not submit Feedback using false identities, impersonate others, or mislead us or third parties about the origin of your Feedback. You bear full responsibility for the content and accuracy of your Feedback. We disclaim all liability for any Feedback submitted by you or others.
From time to time, the Services may contain typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, offers, shipping fees, delivery times, or availability. We reserve the right to correct any such errors, update or change information, or cancel orders if any information is found to be inaccurate at any time, including after an order has been placed, without prior notice.
You may only access and use the Services for lawful purposes. You are prohibited from accessing or using the Services, whether directly or indirectly, to:
(a) engage in any illegal or malicious activity;
(b) violate any applicable international, federal, state, territorial, or local laws, regulations, or ordinances;
(c) infringe or violate our intellectual property rights or those of any third party;
(d) harass, abuse, insult, harm, defame, slander, disparage, intimidate, or threaten any of our employees or other individuals;
(e) disseminate false or misleading information;
(f) knowingly send, receive, upload, download, use, or reuse any content that breaches these Terms;
(g) send or facilitate the sending of unsolicited advertising or promotional materials, including spam, chain letters, junk mail, or similar solicitations;
(h) impersonate or attempt to impersonate any person or entity;
(i) engage in any other conduct that restricts or inhibits anyone’s use or enjoyment of the Services, or that we reasonably determine may harm Anzhap, its users, or expose them to liability.
Furthermore, you agree not to:
(a) upload or transmit any viruses, malware, or malicious code that may impair the functionality or operation of the Services;
(b) reproduce, duplicate, copy, sell, resell, or exploit any portion of the Services;
(c) collect or track the personal information of others without consent;
(d) engage in spamming, phishing, scraping, crawling, or similar activities; or
(e) interfere with or circumvent any security features of the Services, associated websites, or the Internet.
We reserve the right to suspend, disable, or terminate your account at our sole discretion and without prior notice if we determine any violation of these Terms.
We may, at our sole discretion, terminate this agreement or your access to the Services, in whole or in part, at any time without notice. You will remain responsible for any outstanding payments due up to and including the date of termination.
The following provisions shall survive termination and continue to apply: Intellectual Property, Feedback, Termination, Disclaimer of Warranties, Limitation of Liability, Indemnification, Severability, Waiver, Entire Agreement, Assignment, Governing Law, Privacy Policy, and any other provisions that by their nature are intended to survive termination.
Our policies do not limit or affect any rights you have under the Australian Consumer Law (ACL). In the event of a major failure with a purchased product, we offer a refund, replacement (subject to availability), or allow you to keep the product and receive compensation for any reduction in its value. For minor failures, we will provide a repair, or at our discretion, a replacement of the item or part, or a refund for any decrease in value, all within a reasonable timeframe. Please contact our customer support team for assistance with any product-related issues.
The content and information provided through the Services are intended solely for general informational purposes. We do not guarantee the accuracy, completeness, or reliability of this information. Any reliance you place on such content is at your own risk. We disclaim all liability and responsibility arising from your use or reliance on such information by you or any other visitor to the Services, or by anyone made aware of its contents.
To the fullest extent permitted by law and subject to the Australian Consumer Law, the Services and all products offered through the Services are provided "as is" and "as available," without any warranties or representations of any kind, whether express or implied. This includes, but is not limited to, implied warranties of merchantability, fitness for a particular purpose, durability, title, and non-infringement. We do not warrant that your use of the Services will be uninterrupted, timely, secure, or error-free.
To the maximum extent permitted by law, and subject to our obligations under the Australian Consumer Law, Anzhap and its partners, directors, officers, employees, affiliates, agents, contractors, service providers, and licensors shall not be held liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind. This includes, without limitation, lost profits, lost revenue, lost savings, loss of data, replacement costs, or similar damages, whether arising under contract, tort (including negligence), strict liability, or otherwise. This limitation applies to your use of the Services or any products obtained through the Services, or any claim related in any way to your use of the Services or products, including but not limited to errors or omissions in any content, or any loss or damage resulting from the use of the Services or any content (or product) made available through the Services, even if we have been advised of the possibility of such damages.
You agree to indemnify, defend, and hold harmless Anzhap, along with its affiliates, partners, officers, directors, employees, agents, contractors, licensors, and service providers, against any losses, damages, liabilities, or claims, including reasonable attorneys’ fees, arising from or related to: (1) your breach of these Terms of Service or any documents they reference; (2) your violation of any law or the rights of a third party; or (3) your access to or use of the Services.
We will inform you of any claim subject to indemnification. However, a delay in providing notice will not excuse your obligations unless it causes you significant disadvantage. We reserve the right to manage the defense and resolution of such claims at your cost, including selecting legal counsel. That said, we won’t agree to any settlement imposing non-monetary obligations on you without your prior approval, which must not be unreasonably withheld. You agree to assist in the defense by supplying relevant documents and cooperation as needed.
If any provision of these Terms of Service is found to be unlawful, void, or unenforceable, that provision shall still be enforced to the greatest extent allowed by applicable law. The unenforceable part will be considered severed from these Terms, and this will not impact the validity or enforceability of the remaining provisions.
Our failure to enforce or exercise any right or provision of these Terms of Service shall not be interpreted as a waiver of that right or provision.
These Terms of Service, together with any policies or rules we publish on this site or related to the Services, constitute the full agreement between you and us regarding your use of the Services, overriding any previous or simultaneous agreements, communications, or proposals—whether oral or written—including any earlier versions of these Terms.
Any unclear or ambiguous language in these Terms shall not be interpreted against the party that drafted them.
You may not delegate, transfer, or assign this Agreement or any rights or obligations under these Terms without obtaining our prior written approval; any such attempt will be void. Conversely, we reserve the right to assign, transfer, or delegate these Terms and our rights and obligations without your consent or prior notice.
These Terms of Service, along with any separate agreements under which we provide Services to you, shall be governed by and interpreted in accordance with the laws of New South Wales, Australia. Both you and Anzhap irrevocably and unconditionally submit to the exclusive jurisdiction of the courts of New South Wales and the Commonwealth of Australia.
The section headings in this agreement are provided solely for convenience and do not affect or limit the interpretation of these Terms.
You may review the latest version of the Terms of Service at any time on this page.
We reserve the right, at our sole discretion, to modify, update, or replace any part of these Terms by posting the changes on our website. It is your responsibility to regularly check for updates. We will notify you of any significant changes in accordance with applicable laws, and such changes will take effect on the date specified in the notification. Your continued use of or access to the Services after any updates to the Terms constitutes your acceptance of those changes.
If you have any questions regarding these Terms of Service, please contact us at support.au@anzhap.com.
Our contact details are provided below:
Kaguyasu Pty Ltd
ABN: 41677024270
Email: support.au@anzhap.com
Phone: 0483 981 974